BMA eBook - Manual / Resource - Page 74
Intervention and Leadership
Figure 4: Categories of Questions
Categories
Examples
Fact questions designed to gather data
How many people were actually
involved? What are the reporting
relationships?
Circular questions designed to identify
and make links between people,
behavior and the issue
What is the relationship between what
A and B are doing and how other
people see this issue?
Reflective questions designed to
encourage reflection, systems insight
and ongoing learning
How would we know that they way
we responded to this issue helped us
make progress or was more of the
same?
Diagnostic questions designed to
assist people shift their interpretation
to being more systemic and /or
adaptive in focus; or to interpret the
political landscape
Which elements of this problem might
be adaptive in nature? What losses
might be involved here? Which sets of
expectations are the most difficult for
you to meet? Which needs or values
might explain their current actions?
Reframing questions designed to have
pole consider multiple interpretations
or see things from a different
perspective
What other possible interpretation
might there be? How could you see
this in a way that considered other
peoples perspectives?
Role related questions designed to
assist individuals see their place in the
system and to identify defaults
Which pressures do
might be responding
impact on others of
their questions each
gets stuck?
Group Dynamics questions designed
to generate systems perspective
How do I engage other people to face
demanding situations for which there
are no immediate answers
Copyright Vantage Point Consulting Pty Ltd 2010
Not to be reproduced without the author’s permission
you think you
to? How is the
you answering
time the group
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